Our Philosophy

To maximise our independence and prosperity over the long term, we aim to achieve a superior Earnings Per Share (EPS) growth rate. We refuse to sacrifice the fundamental quality and competitiveness of our business by taking unreasonable risk.

We recognise that other choose the “easy” way to rapid EPS growth through artificially cutting costs. This method, however, fails to invest in the long-term future and would destroy our capability to efficiently compete.

The intelligent way of achieving superior EPS growth is by growing revenues and providing a superior service. To achieve our goal we will systematically enhance our margins, improve our efficiency, expand our profitable product offerings, and create more effective distribution channels.

The "World Standard" Revenue Driven Sales organisation

At Cause Analytics, our selling involves identifying our customers’ legitimate needs and finding ways to help them achieve their economic goals by providing the right products and services.

Effective selling requires a disciplined approach in which our team members enquire into the financial goals and problems facing customers, so that we can help them meet their objectives and solve financial problems.

Effective selling also involves executing exceptional support by team members, as well as product developers who care about our product. We see service and sales as fundamentally connected to the ongoing development and design of our product.

"World Standard" Departments

Cause Analytics operates as a series of “Departments”. The “Department” concept is the foundation for decision making and the basis for responsive, reliable and empathetic customer-focused activity.

By putting decision making closer to the customer, all local factors can be considered and we can ensure that the customer is being treated as an individual.

To operate in this decentralised decision making fashion, we must have highly trained team members who understand Cause Analytics’ philosophy and are “masters” of their areas of responsibility.

Commitment To Education/Learning

Competitive advantage is in the minds of our team members. We are committed to making substantial investments in team member education to create a “knowledge-based learning organisation” founded on the premise that knowledge (understanding), properly applied, is the source of superior performance.

We believe in systematised learning founded on Aristotle’s concept that “excellence is an art won by training and habituation.” We attempt to train our team members with the best knowledge and methods in their fields and to habituate those behaviors through consistent management reinforcement. The goal is for each team member to be a “master” of his or her role, whether it be a data scientist, analyst, customer service assistant, developer or any other job responsibility.

Our Passions

1. To be the best business intelligence service provider possible.
   Our fundamental passion is our Vision: To be the best business intelligence service provider possible. We believe that the best can be objectively evaluated by rational performance standards in relation to the accomplishment of our mission.

2. To consistently provide the customer with better value through rational innovation and productivity improvement.
   To be the best of the best, we must constantly find ways to deliver better value to our customers in a highly profitable manner. This requires us to keep our minds focused at all times on innovative ways to enhance our productivity.